ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Colleague SaaS T3 Update will be deployed on the Dev/Test environment. This notification details the maintenance timeline and planned work.
The Ellucian Colleague T3 Update will be deployed in Dev/Test on 12/19/2018 and the same will be deployed in Prod on 12/20/2018.
Window: 12/19/2018, 9 PM to 12/20/2018, 1 AM Eastern
Impact: The Dev/Test environment will be unavailable during the maintenance window.
Documentation: Please refer to the following article for the details in this release: https://ellucian.force.com/clients/articles/FAQ/Colleague-Releases-December-14-19-2018
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team