Maintenance Notification Ellucian Workflow 2.0 - Production - US, CA regions.
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 22, 2022 - 01:02 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2022 - 20:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 16, 2022 - 16:48 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that maintenance update 2.1.4 for Ellucian Workflow 2.0 will be deployed in the Production environment for all United States, Canadian and European customers. This notification details the maintenance timeline and planned work.

Window:
** US and CA regions only**
Wednesday, 21 September 2022 at 8:00 p.m. Eastern to Thursday, 22 September 2022 at 1:00 a.m. Eastern

Activity: Deploy release 2.1.4 into Ellucian Workflow Production environment

Impact: There will be downtime experienced in the 2.0 environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=7e53e6c7975d9d54ebc2bdcfe153af9f

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 16, 2022 - 16:10 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Canada, Ellucian Workflow - U.S.).
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