Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2023 - 22:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that a Maintenance Update for Ellucian Insights will be deployed in all environments. This notification details the maintenance timeline and planned work.
Window:
Thursday, 9 March 2023 at 10:00 p.m. to Friday, 10 March 2023 at 6:00 a.m. Eastern
Activity: Deploy release in all environments.
Impact: There is no downtime expected to the Insights Data Warehouse nor Insights Reporting Tool. There will be a small window where the Insights Administrative UI will be unavailable.
Client Action: Colleague data sourced customers have post release instructions outlined in the release notes. Banner and Degree Works sourced customers do not have post release actions.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Mar 08, 2023 - 14:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Insights).