Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2018 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 8.16.0.1 will be deployed in the Test environment. This notification details the maintenance timeline and planned work.
Note: Quercus 8.16.0.1 will be deployed in Test on October 24, 2018
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday October 24th - starting at 6:00 PM British Summer Time and concluding by 10PM BST.
*** This notification is for our customers in the Asia Pacific region only *** Tuesday October 24th - starting at 2:00 PM British Summer Time and concluding by 6:00PM BST.
Activity: Deploy Quercus release 8.16.0.1 in the Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Dependencies: None
Please Note: Your Customer Success Manager would have contacted your to let you know if your environment is not impacted by this release.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Planned Release to Production : 30th October 2018
Thank You, Your Ellucian Cloud Services Team
Posted Oct 23, 2018 - 09:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).