ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Ellucian Ethos Integration will be deployed in the Test and Production environments. This notification details the maintenance timeline and planned work.
** US & Canada regions **
Wednesday, 15 September 2021 at 9:00 p.m. to Thursday, 16 September 2021 at 1:00 a.m. Eastern
** EU region **
Thursday, 16 September 2021 at 2:00 a.m. BST to Thursday, 16 September 2021 at 6:00 a.m. BST
Activity: Deploy release in the Test and Production environments.
Impact: The application will not be accessible during the maintenance window.
Documentation: Release documentation can be found on The Ellucian Customer Center.https://ellucian.force.com/clients/a111M00000RbjW5
Client Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team