Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 06, 2020 - 21:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing support for customers using Ellucian Ethos Integration we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.
Window:
** All regions ** 02/06/2020 @ 9:00 p.m to 02/06/2020 @ 10:00 p.m Eastern
Activity: Deploy Hot-Fix in the Test and Production environments.
Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environments there is a chance of intermittent slowness or occasional disconnects.
Client Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.