Service Notification: Colleague Document download issue

Incident Report for Ellucian Cloud

Resolved

Ellucian has resolved an issue affecting Colleague Document download for some customers. The service is operating as expected, and we will continue to monitor.

Thank You,
Your Ellucian Team
Posted Mar 26, 2026 - 15:32 EDT

Update

Ellucian continues to investigate an issue identified which is affecting Colleague document download for some customers. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team
Posted Mar 26, 2026 - 14:52 EDT

Identified

Ellucian continues to investigate an issue identified which is affecting Colleague document download for some customers. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team
Posted Mar 26, 2026 - 13:50 EDT

Update

Ellucian is aware of an issue affecting Colleague Document download for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Posted Mar 26, 2026 - 12:46 EDT

Update

Ellucian continues to investigate an issue affecting Colleague Document download for some customers. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team
Posted Mar 26, 2026 - 11:47 EDT

Investigating

Ellucian is aware of an issue affecting Colleague Document download for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Posted Mar 26, 2026 - 10:48 EDT
This incident affected: Ellucian SaaS (Ellucian Colleague SaaS).