Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2023 - 14:00 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advance Non-Production. This includes Pre-Production and Test environments. This notification details the maintenance timeline and planned work.
*** United States and Canada customers *** Starting Tuesday, 16 May 2023, at 2:00 PM Eastern and concluding by Tuesday, 16 May 2023, at 4:00 PM Eastern.
There is no expected downtime during the MU; however, you may experience intermittent slowness or an occasional disconnect to your environment. Note: production environments maintenance update will be deployed with the production major release at the end of May.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.
Thank you, Ellucian Cloud Team
Posted May 15, 2023 - 08:08 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance).