Ellucian Intelligent Learning Platform 4.X Maintenance Release - Production Environment (EMEA)
Scheduled for Aug 13, 21:00 EDT  -  Aug 14, 00:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:
*** Europe customers ***
Thursday, 14 August 2020 at 01:00 AM BST (GMT+1) to Thursday, 14 August 2020 at 07:00 AM BST (GMT+1)

Activity: Deploy release in the Production environment

Impact: ILP SaaS 4.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on the Ellucian Customer Center:

https://ellucian.force.com/clients/a111M00000Q6I6M

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jul 30, 2020 - 15:08 EDT
This scheduled maintenance affects: Ellucian SaaS (Ellucian Intelligent Learning Platform 4.X - EMEA).