Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 26, 2020 - 10:00 EDT
Update
The Scheduled Maintenance for Ellucian Workflow in your production environment will be performed on Thursday, 27 August 2020 @ 12:00 a.m. AEST (GMT+10) to Thursday, 27 August 2020 @ 6:00 a.m. AEST (GMT+10)
Posted Aug 18, 2020 - 13:37 EDT
Update
The Scheduled Maintenance for Ellucian Workflow in your production environment has been postponed. An update will be posted once a new window is determined
Posted Aug 13, 2020 - 14:06 EDT
Update
The Scheduled Maintenance for Ellucian Workflow has been pushed back one week. The new deployment date is from Thursday, 20 August 2020 @ 12:00 a.m. AEST (GMT+10) to Thursday, 20 August 2020 @ 4:00 a.m. AEST (GMT+10)
Posted Jul 30, 2020 - 15:45 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Workflow will be deployed in the Production environment for all Australian customers. This notification details the maintenance timeline and planned work.
Window: ** Australian region only** Thursday, 20 August 2020 @ 12:00 a.m. AEST (GMT+10) to Thursday, 20 August 2020 @ 4:00 a.m. AEST (GMT+10)
Activity: Deploy release into Ellucian Workflow Production environment
Impact: There will be downtime experienced while the update is being deployed.
IMPORTANT: Redirect from old to new URL will be done automatically when accessing the application and web entry links. End users will see the redirect taking place.
Client Action: At some point after deployment but before December 31st, 2020: - Update external references (i.e. university's web pages, bookmarks, iFrames) to web entry links and to application with new URL format - SAML SSO URLs for Assertion Service and Single Logout Service
Dependencies: None
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You,
Your Ellucian Cloud Services Team
Posted Jul 29, 2020 - 17:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Australia).