Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2020 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
Window: *** Europe customers *** Starting Friday, 31 July 2020 at 01:00 AM BST (GMT+1) and concluding by Friday, 31 July 2020 at 07:00 AM BST (GMT+1)
Note: This update will be deployed to the Production environment on Friday, 14 August 2020
Activity: Deploy release in the Preview environment
Impact: ILP SaaS 4.X Preview environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center:
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.