Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2022 - 06:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Colleague SaaS T2 Release Updates and Infrastructure Maintenance will be deployed in the Non-Production environments. This notification details the maintenance timeline and planned work.
The Ellucian Colleague SaaS T2 Release Updates and Infrastructure Maintenance will be deployed in Non-Production on May 20, 2022. The same update will be deployed in Production on May 25, 2022. You will receive a different notification for Production.
Windows: Eastern Time Zone - May 20 from 6:00 AM to 9:00 AM Central/Mountain Time Zone - May 20 from 4:00 AM to 7:00 AM Pacific Time Zone - May 20 from 3:00 AM to at 6:00 AM Samoa Standard Time - May 20 from 12:00 AM to 3:00 AM
Impact: The Non-Production environment will be unavailable during the maintenance window.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted May 19, 2022 - 12:03 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).