Please be advised that the Ellucian Colleague Infrastructure Maintenance for Non-Production environments has been extended. This notification details the maintenance timeline and planned work.
The Ellucian Colleague Infrastructure Maintenance for Non-Production environments has been extended and will be completed by 03/20/2020, 11:59 PM Eastern. The Production update will occur on 04/15/2020.
Window: Friday, 03/20/2020, 8:00 AM to 03/20/2020, 11:59 PM Eastern
Impact: The Non-Production environment will be unavailable during the maintenance window.
Documentation: Please refer to the following articles for the details in this release:
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Mar 20, 2020 - 14:42 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2020 - 08:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Colleague Infrastructure Maintenance will be deployed on the Non-Production environments. This notification details the maintenance timeline and planned work.
The Ellucian Colleague Infrastructure Maintenance will be deployed in Non-Production on 03/20/2020 and the same update will be deployed in Production on 04/15/2020
Window: Friday, 03/20/2020, 8:00 AM to 03/20/2020, 5:00 PM Eastern
Impact: The Non-Production environment will be unavailable during the maintenance window.
Documentation: Please refer to the following articles for the details in this release:
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Mar 19, 2020 - 08:11 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).