Maintenance Notification Ellucian Workflow 1.X - Test - US and CA regions.
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 29, 2022 - 02:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2022 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 1.38.0 for Ellucian Workflow will be deployed in the Test environment for all United States and Canadian customers. This notification details the maintenance timeline and planned work.

Window:
** US and CA regions only**
Wednesday, 28 September 2022 @ 8 p.m. Eastern to Thursday, 29 September 2022 @ 2:00 a.m. Eastern

Activity: Deploy 1.38.0 release into Ellucian Workflow Test environment

Note: This Maintenance Update will be deployed in Production on Wednesday, 26 October 2022.

Impact: There will be downtime experienced in the test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=edcfc9b597c65dd0ebc2bdcfe153af26

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 23, 2022 - 09:59 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Canada, Ellucian Workflow - U.S.).