Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2022 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that there is an upcoming infrastructure maintenance for Ellucian CRM Non-Prod servers. The infrastructure maintenance is for security patching and does not require your institution to engage, configure, or test as there are no new features being released or corrected. This notification details the maintenance timeline and planned work.
*** Singapore customers *** Starting Friday, 9 September 2022 at 9:00 PM SGT and concluding by Friday, 9 September 2022 at 11:00 PM SGT
*** Australia customers *** Starting Friday, 9 September 2022 at 11:00 PM AEST and concluding by Saturday, 10 September 2022 at 1:00 AM AEST
*** New Zealand customers *** Starting Saturday, 10 September 2022 at 1:00 AM NZST and concluding by Saturday, 10 September 2022 at 3:00 PM NZST
There is no expected downtime during the infrastructure maintenance however you may experience intermittent slowness or an occasional disconnect to your environment.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.