Colleague SaaS - Infrastructure Maintenance Notification - Production
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Apr 04, 2021 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2021 - 01:03 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
 
Please be advised that we will be performing infrastructure maintenance - OS Patching in your Production environment on April 4 from 1:00 AM to 6:00 AM Eastern. The Production environment may be intermittently unavailable during the maintenance window.
 
Window: April 4 from 01:00 AM Eastern to 06:00 AM Eastern
 
Impact: The Production environment may be intermittently unavailable during the maintenance window.
 
Client Action: There is no customer impact and no requirement for customers to validate systems afterward.
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted Apr 02, 2021 - 12:04 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).