ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advance in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis.
This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.
Details about the CRs included in this update can be found here: https://ecommunities.ellucian.com/message/270644#270644
*** Australia customers ***
Starting Thursday, 10 October 2019 at 23:00 GMT+10 and concluding by Friday, 11 October 2019 at 01:00 GMT+10
*** New Zealand customers ***
Starting Friday, 11 October 2019 at 01:00 GMT+12 and concluding by Friday, 11 October 2019 at 03:00 GMT+12
This MU impacts all Ellucian CRM Advance Prod environments in the Australia and New Zealand regions. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.
There is no action required at this time, this announcement is informational.
Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Ellucian Cloud Team