Ellucian CRM Advise Maintenance Update: Production (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Apr 01, 2024 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 01, 2024 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advise Production. This notification details the maintenance time line and planned work.

Details about the Defects & Enhacements included in this update can be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=6380695483d506d4592dccd6feaad3e2

*** Europe customers ***
Starting Tuesday, 2 April 2024 at 1:00 AM BST and concluding by Tuesday, 2 April 2024 at 3:00 AM BST.

*** Middle East customers ***
Starting Tuesday, 2 April 2024 at 4:00 AM GMT+4 and concluding by Tuesday, 2 April 2024 2024 at 6:00 AM GMT+4.

There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank you,
Ellucian Cloud Team

Posted Apr 01, 2024 - 12:15 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advise (EMEA)).