Maintenance Notification Banner SaaS August, 2022 (Tier 2) Release - Release 22.8.2 Production
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 09, 2022 - 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2022 - 23:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the following Ellucian Banner SaaS August T2 Release 22.8.2 will be deployed on the Production environments. This notification details the maintenance timeline and planned work.

Window: September 8th 2022, 11:30 PM to September 9th 2022, 7:00 AM Eastern

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
Banner Student Self-Service BA WWW-STUD 8.7.2.12
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=2d32eb859713c9107c5bf8e3a253afad
Banner Student BA STUDENT 8.24.1.1
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=057579e197955dd0ebc2bdcfe153af17
Banner Faculty and Advisor Self-Service BA WWW-FAC 8.7.2.9
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=7cd72b059753c9107c5bf8e3a253aff1
Banner - Student BA STUDENT 9.3.27.2
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=df16c45d87ec1558e01ccb35dabb35d2
Banner - SC California CALBSTU Student BA CALBSTU 9.3.27.2
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=03493a5d8728519899ecca65dabb3542
Banner - Finance - Fixed Assets BA FINANCE 8.14.1.2
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=091f6cd797f09110ebc2bdcfe153af03
Banner - General - Admin Common BA GEN ADMIN COMMON 9.3.28.3
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=6234ec884745111093747965d36d4394
Banner - Student Self-Service Banner Student Self-Service 9.20.1.1
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=8b3a8d3b97cd1950ebc2bdcfe153af1b

Dependencies: None

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 07, 2022 - 11:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Banner SaaS).
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