ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis.
This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.
Details about the CRs included in this update can be found on Customer Center here: https://ellucian.force.com/clients/s/releases/a111M00000PbbfZQAR/recruit-cloud-2020-march-maintenance-update
*** Europe customers ***
Starting Tuesday, 17 March 2020 at 18:00 GMT+0 and concluding by Tuesday, 17 March 2020 at 20:00 GMT+0
*** Middle East customers ***
Starting Tuesday, 17 March 2020 at 22:00 GMT+4 and concluding by Wednesday, 18 March 2020 at 00:01 GMT+4
This MU only impacts Ellucian CRM Recruit Non-Prod environments in the EMEA region. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.
There is no action required at this time, this announcement is informational.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Ellucian Cloud Team