Ellucian: CRM Advance 3.7 Major Release for Production (APAC)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Oct 23, 2023 - 08:10 EDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 23, 2023 - 08:00 EDT

The maintenance update change has been incorporated into the major release window to minimize disruption during business hours.

Posted Oct 16, 2023 - 13:16 EDT

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming major release for Ellucian CRM Advance Production. This notification details the maintenance timeline and planned work.

Targeted Production Major Release Window::
CRM Advance Production 3.7, October 23-26, 2023
You will receive a separate communication regarding the Ellucian CRM Advance Production major release windows two weeks before the start of production.

Release Information:
The Launch Event details may be found on Communities here:
https://elluciansupport.service-now.com/esc?id=community_event&sys_id=d7af64af9714f5505154d004a253af14&view_source=featuredList

The Release notes can be found here:
https://resources.elluciancloud.com/bundle/crm_advance_rel_release_notes_d_advance/page/c_lnd_relnotes_crm_advance.html

Details about the Related Defects & Enhancements within this major release, may be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=5cf181d54759ed1008322172e36d439b

Note: The Maintenance Update for CRM Advance production environments will be deployed concurrently with the Major Release for all customers.

Should you encounter issues after this major release, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you,

Ellucian Cloud Team

Posted Sep 29, 2023 - 12:03 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (APAC)).