As part of our ongoing SaaS delivery improvements, a scheduled upgrade is planned for all Ellucian Payment Gateway customers in the cloud.
PROD WINDOW: ***For customers in the United States and Latin American regions*** Starting Wednesday, October 23, 2019 at 11:00 PM EDT and concluding by Thursday, October 25, 2019 at 2:00 AM EDT
IMPACT: This upgrade only impacts Ellucian Payment Gateway Prod environments within the United States and Latin America regions. There is no expected downtime during this upgrade however you may experience intermittent slowness or an occasional disconnect to your environment.
Should you encounter issues after the upgrade, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Thanks, Ellucian Cloud Team
Posted 17 days ago. Oct 03, 2019 - 15:01 EDT
This scheduled maintenance affects: Ellucian SaaS (Ellucian Recruit).