Service Update: Experience and Data Connect

Incident Report for Ellucian Cloud

Resolved

Ellucian has identified and resolved the issue that was temporarily affecting some users on the Experience Dashboard. Some Data Connect jobs were also interrupted or did not start at the scheduled time. Service has been restored to normal. Access to Ethos, Data Connect, Insights, and EIP may have been temporarily impacted during this time.

Posted Feb 06, 2026 - 17:30 EST