ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Workflow will be deployed in the Production environment for all United States, Canadian and European customers. This notification details the maintenance timeline and planned work.
** US and CA regions only**
Wednesday, 31 March 2021 at 8 p.m. Eastern to Thursday, 1 April 2021 at 2:00 a.m. Eastern
** European region only**
Thursday, 1 April 2021 at 1:00 a.m. GMT +1 to Thursday, 1 April 2021 at 7:00 a.m. GMT +1
Activity: Deploy release into Ellucian Workflow Production environment
Impact: There will be downtime experienced while the update is being deployed.
Documentation: Release documentation can be found on The Ellucian Customer Center: https://ellucian.force.com/clients/a111M00000RM7vB
Client Action: None
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team