ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Colleague SaaS T3 Updates will be deployed on the Non-PROD environments. This notification details the maintenance timeline and planned work.
The Ellucian Colleague SaaS T3 Updates will be deployed in Non-PROD on 10/07/2019 and the same update will be deployed in Production on 10/30/2019 at 9:00 pm EST.
Window: 10/07/2019, 1:00 AM to 10/07/2019, 3:00 AM Eastern
Impact: The Non-PROD environments will be unavailable during the maintenance window.
Documentation: Please refer to the following article for the details in this release:https://ellucian.force.com/clients/a111M00000NfBX2https://ellucian.force.com/clients/a111M00000OZUbhhttps://ellucian.force.com/clients/a111M00000NfRWW
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team