ILP 5 issue

Incident Report for Ellucian Cloud

Resolved

Ellucian engineers have identified and resolved the issue that was causing a partial service interruption for some ILP 5 customers. ILP 5 service is restored

Posted May 09, 2022 - 14:53 EDT

Update

We are continuing to investigate this issue.

Posted May 09, 2022 - 14:47 EDT

Investigating

We are aware of some issues in the ILP 5 environment. Ellucians engineers are working to resolve and we will keep you updated.

Posted May 09, 2022 - 14:01 EDT

This incident affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - APAC, Ellucian Intelligent Learning Platform - EMEA, Ellucian Intelligent Learning Platform - United States/Canada/Latin America).