Maintenance Notification Ellucian Intelligent Learning Platform 5.6.0.2 - Production Environment (APAC)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 06, 2023 - 11:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 06, 2023 - 10:01 EST

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that Hotfix 5.6.0.2 for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:
** Asia Pacific region only **
Tuesday, 7th March 2023 @ 2:00 a.m. AEDT to Tuesday, 7th March 2023 @ 3:00 a.m. AEDT

Activity: Deploy hotfix in the Production environment.

Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window.

Documentation: Release documentation for 5.6.0.2 can be found on the Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=0e509f7147d9695024ade731e36d438f

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Mar 03, 2023 - 12:34 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - APAC).