Ellucian Insights Maintenance Update

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Nov 18, 2022 - 05:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 17, 2022 - 20:02 EST

Update

An incorrect link to the release documentation was posted in the previous notification. The correct link to the release documentation is https://resources.elluciancloud.com/bundle/ellucian_insights_rel_release_notes/page/c_release_notes_insights_080.html We apologize for any confusion this may have caused.

Posted Nov 15, 2022 - 13:40 EST

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Ellucian Insights will be deployed in all environments. This notification details the maintenance timeline and planned work.

Window:

Thursday, 17 November 2022 at 8:00 p.m. to Friday, November 18, 2022 at 5:00 a.m. Eastern

Activity: Deploy release in all environments.

Impact: There will be approximately 1-5 minutes of downtime in the US region for this update.

Documentation: Release documentation can be found on The Ellucian Customer Center.
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=629f5ed7971add98ebc2bdcfe153af80

Dependencies: None.

Client Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Nov 15, 2022 - 13:00 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Insights).