Ellucian Intelligent Learning Platform 5.X Maintenance Release - Production Environment (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jul 30, 2020 - 12:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 29, 2020 - 21:00 EDT
Update
Old - Thursday, 30 July 2020 at 01:00 AM BST (GMT+1) to Thursday, 30 July 2020 at 07:00 AM BST (GMT+1) New Thursday, 30 July 2020 at 02:00 AM BST (GMT+1) to Thursday, 30 July 2020 at 05:00 AM BST (GMT+1)
Posted Jul 27, 2020 - 14:40 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

*** Europe customers ***
Thursday, 30 July 2020 at 02:00 AM BST (GMT+1) to Thursday, 30 July 2020 at 05:00 AM BST (GMT+1)

Activity: Deploy release in the Production environment

Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on the Ellucian Customer Center:

https://ellucian.force.com/clients/s/releases/a111M00000Q6IDs

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jul 27, 2020 - 14:03 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - EMEA).