Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 29, 2020 - 21:00 EDT
Update
Old - Thursday, 30 July 2020 at 01:00 AM BST (GMT+1) to Thursday, 30 July 2020 at 07:00 AM BST (GMT+1) New Thursday, 30 July 2020 at 02:00 AM BST (GMT+1) to Thursday, 30 July 2020 at 05:00 AM BST (GMT+1)
Posted Jul 27, 2020 - 14:40 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
*** Europe customers *** Thursday, 30 July 2020 at 02:00 AM BST (GMT+1) to Thursday, 30 July 2020 at 05:00 AM BST (GMT+1)
Activity: Deploy release in the Production environment
Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center:
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.