Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 01, 2019 - 13:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for the Ellucian Quercus web platform (PRODUCTION environment) will be deployed during non-production hours.
This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday October 1st - starting at 6:00 p.m. BST (GMT+1) and concluding on Tuesday October 1st at 10 p.m. BST (GMT+1).
Activity: Deploy updates to the server components on the Web platform.
Impact: The PRODUCTION environment will be unavailable during the maintenance window.
Dependencies: None.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Sep 26, 2019 - 17:41 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).