Ellucian eTranscripts Send app RDS CA Certificate Update - Prod Environment
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Feb 03, 2020 - 01:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 02, 2020 - 23:30 EST

Please be advised that Ellucian has scheduled a maintenance window to deploy the latest CA Certificates released by Amazon Web Services in eTranscripts Production environment. This update ensures that Ellucian eTranscripts Send RDS is updated with the latest CA certificates provided by AWS and ensures seamless connectivity between eTranscripts Send App and RDS.

Window: 02nd Feb 2020 at 11:30 pm to 03rd Feb 2020 till 01:00 am EST. During the maintenance window, eTranscripts Production environment will not be available.

Activity: Deploy latest CA certificates to eTranscripts Send RDS in eTranscripts Production environment

Impact: No impact

Dependencies: None

Client Action: Post the maintenance activity, Ellucian recommends all clients to test eTranscripts to ensure orders are getting fulfilled in eTranscripts Production environment.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jan 21, 2020 - 09:00 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian eTranscripts).