Ellucian Quercus Upgrade 8.19 to the Test Environment (APAC)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 12 days ago. Oct 08, 2019 - 13:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 12 days ago. Oct 08, 2019 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that Ellucian Quercus 8.19 will be deployed to the Test environment. This notification details the maintenance time line and planned work.

Window:
*** This notification is for our customers in the Asia Pacific region only ***
Tuesday October 8th - starting at 2:00 p.m. BST (GMT+1) and concluding on Tuesday October 8th at 6:00 p.m BST (GMT+1).

Activity: Deploy Quercus release 8.19 to the Test environment.

Impact: The Test environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found on: https://resources.elluciancloud.com/bundle/elevate_rel_release_notes_d_quercus/page/c_eq_release_notes.html

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Please note: Planned roll-out to production October 29th.

Thank You,
Your Ellucian Cloud Services Team
Posted 16 days ago. Oct 04, 2019 - 17:02 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (APAC)).