Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2023 - 21:01 EDT
ELLUCIAN CLOUD SERVICES Please be advised that a Maintenance Update for Ethos Data Access will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
Window: ** US and CA Regions ** Wednesday, 17 May 2023 at 9:00 PM Eastern to Thursday, 18 May 2023 at 12:00 AM Eastern Note: This Maintenance Update will be deployed in Production on Tuesday, 23 May 2023.
** EU Region ** Thursday,18 May 2023 at 02:00 AM BST to Thursday, 18 May 2023 at 5:00 AM BST Note: This Maintenance Update will be deployed in Production on Wednesday, 24 May 2023.
Activity: Deploy release in the Preview environment.
Impact: The environment will be unavailable during the maintenance window. Please make sure no data loads or Analytics loads are in progress at the start of the maintenance window. Any bulk loads in progress will be interrupted and will have to be re-triggered once the deployment is done. Dependencies: None Customer Action: There is no action required by customers. This announcement is for informational purposes only. Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel. Thank You, Your Ellucian Cloud Services Team
Posted May 12, 2023 - 16:03 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - Canada, Ethos Data Access - Europe, Ethos Data Access - U.S.).