Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 08, 2023 - 00:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that an Infrastructure Maintenance Update for Ellucian Elevate will be deployed in the Non-Production Environments. This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in the US 1 region and US 2 region (ACCS Schools only) *** Wednesday, 8th March- starting at 1:30 a.m. Eastern and concluding on Wednesday, 8th March at 2:30 a.m. Eastern.
*** This notification is for our customers in the Canada region only *** Wednesday, 8th March - starting at 12:00 a.m. Eastern and concluding on Wednesday, 8th March at 1:00 a.m. Eastern.
NOTE: Deployment of this maintenance in Production is currently scheduled for this Saturday, 11th of March.
Activity: Deploy Infrastructure updates to the Elevate Non-Production environments.
Impact: The Non-Production environment will be unavailable during this maintenance window.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact me or your Customer Success Manager.
Thank You, Your Ellucian Cloud Services Team
Posted Mar 07, 2023 - 08:31 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).