Infrastructure Maintenance Notification Elevate Production -All Regions
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Apr 21, 2024 - 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 20, 2024 - 21:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICE
Please be advised that a database update will be performed in the Production Elevate environments.

Window:
** Canada region only**
Saturday, April 20th, starting at 9:30 p.m. EDT to 11:30 p.m. EDT

**US region only**
Sunday, April 21st, starting at 12:30 am EDT to 4:30 pm EDT

**US 2 region only**
Sunday, April 21st, starting at 5:00 am EDT to 8:00 am EDT

Activity: Perform infrastructure database updates for the Elevate Production environments.

Impact: Users will experience an outage during the outlined deployment window

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Apr 19, 2024 - 16:31 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).