Ellucian CRM SaaS Infrastructure Maintenance: Production
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Mar 09, 2023 - 22:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2023 - 20:02 EST

As part of our ongoing SaaS delivery improvements, an infrastructure maintenance is planned for all Ellucian CRM customers. This maintenance will affect all Ellucian CRM Production environments.

***For customers in the United States and Canada regions***
Starting Thursday, 09 March 2023, at 8:00 PM EST and concluding by Thursday, 09 March 2023, at 10:00 PM EST.

*** Europe customers ***
Starting Friday, 10 March 2023, at 1:00 AM GMT and concluding by Friday, 10 March 2023, at 3:00 AM GMT.

*** Middle East customers ***
Starting Friday, 10 March 2023, at 05:00 AM GMT+4 and concluding by Friday, 10 March 2023, at 07:00 AM GMT+4.

*** Australia customers ***
Starting Friday, 10 March, 2023 at 12:00 PM AEDT and concluding by Friday, 10 March 2023, at 2:00 PM AEDT.

There is no expected downtime; however, you may experience intermittent slowness or an occasional disconnect to your environment.

No customer action is required for this release.

Should you encounter issues after the infrastructure maintenance, please contact Action Line. Please contact your Customer Success Manager if you have any questions or concerns. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Ellucian Cloud Team
Posted Mar 07, 2023 - 08:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (APAC), Ellucian Advance (EMEA), Ellucian Advance, Ellucian Advise (APAC), Ellucian Advise (EMEA), Ellucian Advise, Ellucian Recruit (APAC), Ellucian Recruit (EMEA), Ellucian Recruit).