Ellucian Intelligent Learning Platform 5.X - Preview Environment (United States/Canada/Latin America)- Maintenance Notification
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Feb 19, 2021 - 00:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 18, 2021 - 21:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
 
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
 
Window:
** US & Canada regions **
Thursday, 18 February 2021 at 9 p.m. Eastern to Friday, 19 February 2021 at 12:00 a.m. Eastern
 
Activity: Deploy release in the Preview environment
 
Note: This update will be deployed to the Production environment on Wednesday, 24 February 2021
  
Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
 
Documentation: Release documentation can be found on the Ellucian Customer Center:
 
https://ellucian.force.com/clients/a111M00000Qehk5
  
Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted Feb 18, 2021 - 13:06 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - United States/Canada/Latin America).