Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2023 - 00:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that On Wednesday, May 18 at 12:30 AM Eastern there will be an outage of approximately two hours of the Ellucian Mobile Cloud Configuration Tool as we perform the required maintenance. This notification details the maintenance timeline and planned work.
Window:
18 May 2023 at 12:30 AM to 18 May 2023 till 2:30 AM EST. During the maintenance window, the MobileCloud Production environment will not be available.
Activity:
Upgrade Ellucian Mobile Production infrastructure
Impact:
The Prod Mobile Cloud Configuration Tool will be unavailable during the maintenance window.
Dependencies:
None
Client Action:
Post the maintenance activity, Ellucian recommends all clients test the MobileCloud Production environment.
Verify:
The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact:
If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted May 16, 2023 - 14:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Mobile Cloud).