Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 28, 2019 - 00:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Elevate 8.19.0.2 will be deployed to the Test environment. This notification details the maintenance time line and planned work.
Window: *** This notification is for our customers in the US only *** Thursday November 28th - starting at 4:00 a.m. Eastern and concluding on Thursday November 28th at 8:00 a.m. Eastern. *** This notification is for our customers in the Canada region only *** Thursday November 28th - starting at 12:00 a.m. Eastern and concluding on Thursday November 28th at 4:00 a.m Eastern.
Activity: Deploy Elevate release 8.19.0.2 to the Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment, Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Please note: Planned roll-out to production December 5th
Thank You, Your Ellucian Cloud Services Team
Posted Nov 26, 2019 - 17:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).