Ethos Data Access Maintenance Release - Production Environment – AU Region Only
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted May 23, 2023 - 11:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 23, 2023 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a Maintenance Update for Ethos Data Access will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

​​Window:
** AU Region **
Tuesday, 23 May at 11:00 PM AEST to Wednesday, 24 May 2023 at 1:00 AM AEDT ​
Activity: Deploy release in the Production environment.

Documentation: Release documentation can be found on the Ellucian Customer Center
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=8fb4cc064796ad54f5f35555d36d4381

Impact: The environment will be unavailable during the maintenance window. Please make sure no data loads or Analytics loads are in progress at the start of the maintenance window. Any bulk loads in progress will be interrupted and will have to be re-triggered once the deployment is done.

​Dependencies: None

​Customer Action: There is no action required by customers. This announcement is for informational purposes only.

​Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

​Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted May 19, 2023 - 14:03 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - Australia).