Maintenance Update for Ellucian Analytics Infrastructure (All regions)
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Mar 29, 2020 - 20:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2020 - 20:02 EDT

Please be advised that a Maintenance release for Ellucian Analytics will be deployed in addition to infrastructure maintenance on an underlying system in the Ellucian Analytics Production and Test environments.

Window: 03/27 @ 8:00 PM Eastern to 03/29 @ 8:00 PM Eastern

Impact: Ellucian Analytics will be unavailable during the maintenance window. Load and Refresh jobs will not run as scheduled during this maintenance.

Documentation: See Customer Actions

Customer Action: Following the maintenance work, the following actions need to be taken

1. 2019.4.1.0 upgrade to Prod tenants - refer to
2. 2019.4.1.1 hotfix to Test and Prod Tenants - refer to

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 25, 2020 - 17:17 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ellucian Analytics - Canada, Ellucian Analytics - Europe, Ellucian Analytics - U.S.).