Infrastructure Update for Non-Production Quercus environments (EMEA region)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.
Posted May 01, 2024 - 03:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2024 - 01:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that a database update will occur in the Non-Production Quercus environments (EMEA region)

Window:
** EMEA region only**
Wednesday, May 1st at 5:00 a.m. GMT to 7:00 a.m. GMT

Activity: Perform infrastructure database updates for the Quercus Non-Production environments.

Impact: Users will experience an outage during the outlined deployment window

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Apr 30, 2024 - 16:06 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).