Ellucian Cloud Status - Colleague SaaS T1 Release Updates - Non-Production - September 15, 2023

Colleague SaaS T1 Release Updates - Non-Production - September 15, 2023

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 15, 2023 - 18:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 15, 2023 - 06:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T1 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T1 Release Updates will be deployed in Non-Production on September 15, 2023. The same T1 updates will be deployed in Production on October 4, 2023.

Windows:
Eastern Time Zone - September 15 from 6:00 AM to 6:00 PM
Central Time Zone - September 15 from 5:00 AM to 5:00 PM
Mountain Time Zone - September 15 from 4:00 AM to 4:00 PM
Pacific Time Zone - September 15 from 3:00 AM to 3:00 PM
Samoa Standard Time - September 14 from 11:00 PM to September 15 11:00 AM

*In regions that don't observe daylight savings, please adjust the times above accordingly.

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
Colleague Releases - September 2023:

https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=1f3f19f047e96d94befa0775d36d43d2
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=1df9951297f9add0a7bcfbc3f153aff5
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=2a43a99e97fdadd0a7bcfbc3f153af85
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=5caaa9de97b1edd0a7bcfbc3f153af77
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=5fbdc85397f96dd4ebc2bdcfe153af0c
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=de34cea697626514e07877271153af05
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=ddc8897c477e219024ade731e36d4355
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=ddd8ca72478ba5d024ade731e36d431a
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=b2bc06b2470fa5d024ade731e36d4335
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c53805f8971f2194e07877271153af53
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=786b2d71979fa110ebc2bdcfe153afc1
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=cb5dd90c476b25d4f5f35555d36d4363
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=53610240974435947c5bf8e3a253afde
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=02d3e79b87dc3d9ce01ccb35dabb35b5
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=d85ea917972031145154d004a253afa3

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes. Scheduled jobs should be reviewed and adjusted as necessary.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Sep 14, 2023 - 12:00 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).