Ellucian CRM SaaS Infrastructure Maintenance: Non-Production and Production (US/ Canada)
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Feb 09, 2024 - 00:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 08, 2024 - 22:00 EST
The infrastructure update exclusively affects US customers; customers outside this region need not take any action.
Posted Feb 08, 2024 - 13:45 EST

Please be advised that upcoming infrastructure maintenance will be deployed across all Ellucian CRM products for all environments. The infrastructure maintenance does not require your institution to engage, configure, or test, as no new features are being released or corrected. This notification details the maintenance timeline and planned work.

*** United States, and Canada Region***
Thursday, 8 February 2024, starting at 10:00 PM EST to Friday, 9 February 2024, concluding at 12:01 AM EST.

IMPACT: Please note that during this period, all environments will be inaccessible.

ACTION REQUIRED: There is no action required at this time, this announcement is informational.

Should you encounter any issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you,

Ellucian Cloud Team
Posted Feb 08, 2024 - 13:31 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance, Ellucian Advise, Ellucian Recruit).