Maintenance Notification Ellucian Intelligent Learning Platform ILP 5.8.1 - Non-Production Environment (APAC)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 06, 2023 - 11:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2023 - 10:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Hotfix Update 5.8.1 for Ellucian Intelligent Learning Platform will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.
 
Window:
*** APAC customers ***
Thursday, 7th September 2023 at 12:00 AM AEST to Thursday, 7th September 2023 at 1:00 AM AEST

NOTE: Deployment to Production is currently scheduled for 09/27/2023.

Activity: Deploy release in the Non-Production environment.

Impact: ILP SaaS 5.X Non-Production environment will be unavailable during the maintenance window
 
Documentation: Release documentation for 5.8.1 can be found on the Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=e66268459781b5d47c5bf8e3a253afb6&view=sp

Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Ellucian Cloud Services Team
Posted Sep 05, 2023 - 15:10 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - APAC).