Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 10, 2022 - 14:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that there is upcoming infrastructure maintenance for Ellucian Payment Gateway Prod. This notification details the maintenance time line and planned work.
WINDOW: *** Singapore customers *** Starting Thursday, 11 August 2022 at 2:00 AM SGT and concluding by Thursday, 11 August 2022 at 4:00 AM SGT
*** Australia customers *** Starting Thursday, 11 August 2022 at 4:00 AM AEST and concluding by Thursday, 11 August 2022 at 6:00 AM AEST
IMPACT: This infrastructure maintenance only impacts the Ellucian Payment Gateway in the APAC region. There is no downtime for this infrastructure update.
ACTION REQUIRED: There is no action required at this time, this announcement is informational.
IMPORTANT: Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).