Ellucian Quercus Upgrade 8.18.0.4 to the Production Environment (APAC)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 15 days ago. Sep 03, 2019 - 13:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 15 days ago. Sep 03, 2019 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that Ellucian Quercus 8.18.04 will be deployed to the Production environment. This notification details the maintenance time line and planned work.

Window:
*** This notification is for our customers in the Asia Pacific region only ***
Tuesday September 3rd - starting at 2:00 p.m. BST (GMT+1) and concluding on Tuesday September 3rd at 6:00 p.m BST (GMT+1).

Activity: Deploy Quercus release 8.18.04 to the Production environment.

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found on : https://ellucian.force.com/clients/0691M000005KNqg

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted 18 days ago. Aug 30, 2019 - 16:59 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (APAC)).