Ellucian Quercus HotFix to the Production Environment (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Sep 12, 2023 - 00:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2023 - 20:30 EDT
Please be advised that Ellucian Quercus HotFix will be deployed to the Production environment. This notification details the maintenance timeline and planned work.

*** This notification is for our customers in the EMEA region only ***
Tuesday, 12th September- starting at 1:30 a.m. BST and concluding on Tuesday, 12th September at 5:30 a.m. BST.

Activity: Deploy Quercus HotFix to the Production environment.

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found at the following links:

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration, and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 11, 2023 - 10:08 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).