Ellucian Experience - Test Environment - Maintenance Notification all regions
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 11, 2023 - 14:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2023 - 12:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ellucian Experience will be deployed in the Test environment. This notification details the maintenance timeline and planned work.

Window: Monday, 11 September 2023 at 12:30 pm to Monday, 11 September 2023 at 2:00 pm Eastern
Note: This update will be deployed to the Production environment on Thursday, 14 September (EU) & Friday, 15 September (US, CA, ME, APAC) 2023.

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment window.

Documentation: Release details can be found within the Ellucian Documentation site:
https://resources.elluciancloud.com/bundle/ellucian_experience_rel_release_notes/page/c_rel_notes_1_62_experience.html


Customer Action: No customer actions are required for this release.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 11, 2023 - 12:16 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (U.S.), Ellucian Experience (APAC), Ellucian Experience (CA), Ellucian Experience (EMEA)).