ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
Window:
*** Europe customers ***
Friday, 19 February 2021 at 02:00 AM GMT to Friday, 19 February 2021 at 05:00 AM GMT
Activity: Deploy release in the Preview environment
Note: This update will be deployed to the Production environment on Thursday, 25 February 2021
Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center:
https://ellucian.force.com/clients/a111M00000Qehk5 Dependencies: None
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You,
Your Ellucian Cloud Services Team